Help
Contact and Support
Updated 3 August 2026
For account, privacy, technical or subscription assistance, contact The Exchange Lounge using the details below.
Email support
theexchangelounge208@gmail.com
Include your registered email address, device type and a brief description of the issue. Do not send your password, OTP, full payment credentials or other sensitive authentication information.
Email supportUse WhatsApp for general support. Account deletion and privacy requests should preferably be sent from the registered email address so identity can be verified.
Open WhatsAppAddress
The Exchange Lounge
208, IFC, Opposite Fire Station
Vesu, Surat 395007
Gujarat, India
Expected response
We aim to acknowledge support messages within a reasonable period. Complex account, payment or privacy matters may take longer while identity and records are verified.